Shipping Policy
Effective Date: 01-04-2026
At FemCare, we aim to deliver your orders quickly and reliably. Please review our Shipping Policy to understand how we process and deliver your purchases.
1. Processing Time
- Orders are processed within 1–7 business days depending on your state/location after payment confirmation.
- You will receive an email notification once your order has been shipped. You may coordinate with our customer service team via WhatsApp.
2. Shipping Methods & Delivery Time
- We partner with trusted courier services to deliver across Malaysia.
- Estimated delivery times:
- West Malaysia: 2–5 business days
- East Malaysia: 5–7 business days
- Delivery times may vary due to public holidays, weather, or courier delays.
3. Shipping Fees
- Standard shipping fees apply and will be displayed at checkout.
- Free shipping may be offered during promotions. Please contact us via WhatsApp for clarification.
4. Tracking Your Order
- Once shipped, you will receive a tracking number via email.
- You can use the tracking number to check your delivery status on the courier’s website.
5. International Shipping
- Currently, FemCare ships only within Malaysia.
- International shipping options may be introduced in the future.
6. Failed Deliveries
- Please ensure your shipping address and contact details are accurate.
- If a delivery fails due to incorrect information, additional charges may apply for re-delivery.
7. Contact Us
For questions about shipping, please contact us via the contact form.
